Below are a few basics to help you get started with your new hosting account. After you've familiarized yourself with your control panel, you'll want to take a look around the support area to find the information you need for advanced features. If you have any further questions, please feel free to contact us through our support request form.

The first thing you'll want to do is browse through your control panel to see all of the great features your new hosting account offers. To do this, go to www.yourdomain.com/adminpanel. You will be prompted your username and password that were assigned to you when you signed up for your account.

If you would like to change your password, click on the "change password" icon in your control panel. A form will come up and ask you for your old password and then to type in the new password you would like. Your password needs to be between 6 and 8 characters long.

Please note, this will not change the password for your email accounts, MySQL or FrontPage. These will need to be changed separately.

You can use any publishing or ftp program to upload your website. Please Note:

1. You will need to name the first page of your site "index.html" so people can access it from the Internet.
   
   
2. You will need to upload your files to the folder labeled "yourdomain-www".
   
   
3. With FrontPage '97 you will need to create your website, save it to your hard drive and then upload it with an FTP Client instead of the Publisher.

Below are a few of the most common publishing utilities with instructions for uploading with them.

You may also use your file manager to upload your files. Follow the steps below:

1. Sign into your control panel and click on the icon labeled "file manager".
2. Click on the directory labeled "yourdomain-www".
3. Scroll to the bottom of the page until you find the area marked "send this file".
4. Click on the "browse" button and it will allow you to find your files on your hard drive.
5. Select the file you want to upload and click the "upload" button.
6. Repeat this process for each file.

Sign into your control panel and click on the "mail manager" icon. You'll see a default email account was automatically setup for you. This is a catchall account that gets all mail sent to your domain that you have no account set up for.

To add a new e-mail address:

1. Click on the "New Address" link on the left side of the page.
2. Enter a username for the account. The username will be the actual name of the account "username@yourdomain.com".
3. Setup a password of your choice for the new e-mail address.
4. Click the "add" button.

Setting up your e-mail client to retrieve your e-mail:

All POP clients can be used: pine, elm, Netscape mail, Outlook, etc. You can use any program which downloads the files from our server onto your computer. You can use mail user agents which run on our servers (such as pine), with a special configuration. You cannot use IMAP programs.

You will need to know the username and password for your e-mail address and the smtp server from your ISP for outgoing messages. Below are a few of the most common e-mail clients with instructions for setting them up:

For e-mail clients not listed here, please see the help file or documentation that came with the program.

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